Telecaller — Work from Home
About the role
Join Shivanshiya Management Private Limited as a work-from-home telecaller. Support customer outreach, lead follow-ups and sales conversations remotely, with coordination through a team leader and the employee dashboard. Applicants across India may apply. Working hours, campaign allocation, equipment and connectivity arrangements will be confirmed during selection. Monthly sales target: 10 verified sales. Performance-linked monthly pay plan: • 10 sales: ₹10,000. • 11–17 sales: ₹10,000 plus ₹700 for each sale above 10. • 18 sales: ₹20,000. • Above 18 sales: ₹20,000 plus ₹1,000 for each sale above 18. Examples: 13 sales = ₹12,100; 20 sales = ₹22,000. Actual payroll must meet the applicable statutory minimum wage and other wage protections for the employee's location and agreed working hours. Any statutory top-up, overtime and benefits will be handled separately as applicable. The final wage terms, working schedule and sales-verification criteria will be confirmed in the written employment offer. Employee benefits • Health insurance, with coverage and enrolment terms specified in the written offer. • Mobile allowance for approved work-related phone use. • PF and other statutory benefits where applicable. • Paid leave and weekly rest in accordance with applicable requirements and company policy. • Onboarding training and ongoing learning support. • Reimbursement of approved business expenses. • Work-from-home internet support, subject to the allowance policy. Allowance amounts, benefit eligibility and insurance details will be confirmed in the written offer.
Responsibilities
• Make customer outreach calls and explain the assigned services accurately. • Understand customer needs, qualify leads, answer routine questions and escalate queries when needed. • Follow up with interested customers and work towards at least 10 verified sales per month. • Keep clear call notes, lead records and sales updates in the assigned workflow. • Coordinate with the team leader, follow approved scripts and protect customer information. • Record attendance and work progress using the employee dashboard.
What you’ll bring
• Clear, polite communication and a willingness to learn the assigned products and processes. • Ability to communicate with customers in Hindi; English or regional-language skills are helpful for relevant campaigns. • Basic digital skills to maintain customer records, follow-ups and work updates. • Ability to follow an agreed work schedule, handle feedback and work responsibly towards sales targets. • Submit a résumé and relevant supporting documents through the Apply button on this page. • A quiet place for customer calls and reliable phone/internet access for remote coordination. • Ability to attend remote team check-ins, record attendance and maintain work updates.
Experience
Freshers and experienced telecallers may apply. Relevant calling or sales experience is helpful.
Compensation
Performance-linked: ₹10,000 at 10 sales; ₹20,000 at 18 sales, plus incentives. Applicable statutory wage protections apply.